Privacy Policy

Arise Medical Centre("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services, in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.

1. Information We Collect

We collect personal information that you voluntarily provide when using our appointment booking form or contacting us. This includes:

• --Full Name -- to identify and address you
• --Phone Number -- to confirm appointments and communicate with you
• --Email Address -- to send appointment confirmations and updates
• --Health Reason / Concern -- to help our medical team prepare for your visit

We do not collect sensitive personal data such as financial information, biometric data, or government-issued identification numbers through this website.

2. How We Use Your Information

The personal data we collect is used exclusively for the following purposes:

• --Appointment Scheduling: To process, confirm, and manage your appointment requests
• --Communication: To contact you regarding your appointments, follow-ups, or respond to your enquiries
• --Healthcare Preparation: To help our medical team understand your health concern before your visit

We do not use your personal data for marketing, advertising, or any purpose unrelated to your healthcare.

3. Data Storage & Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it:

• --All data transmitted through our website is encrypted using industry-standard SSL/TLS protocols
• --Personal data is stored securely and access is restricted to authorised personnel only
• --Your personal information is not shared with, sold to, or rented to any third parties for commercial purposes
• --Data is retained only for as long as necessary to fulfil the purposes outlined in this policy

4. Your Rights Under the DPDP Act 2023

Under the Digital Personal Data Protection Act, 2023, you have the following rights as a Data Principal:

• --Right to Access: You may request information about the personal data we hold about you
• --Right to Correction: You may request correction of inaccurate or incomplete personal data
• --Right to Erasure: You may request deletion of your personal data, subject to applicable legal obligations
• --Right to Grievance Redressal: You may raise concerns regarding the processing of your personal data

To exercise any of these rights, please contact us using the details provided at the end of this policy.

5. Cookies

Our website may use essential cookies to ensure proper functionality and improve your browsing experience. These cookies do not collect personal information and are not used for tracking or advertising purposes. By using our website, you consent to the use of essential cookies.

6. Third-Party Services

Our website embeds a Google Maps widget to help you locate our clinic. When you view this embedded map, Google may collect certain data in accordance with its own privacy policy. We recommend reviewing Google's Privacy Policy for more information on how they handle your data.

7. Contact for Data Queries

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

• Data Fiduciary: Arise Medical Centre
• Email: premmbbs@gmail.com
• Phone: +91 85920 20242
• Address: Near Higher Secondary School, Villadom, Villadam, Thrissur, Kerala 680631, India

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.